Sign up/ Login

General Information

  • Answer: GeekOnDemand is a marketplace that connects highly skilled Indian Geek (Geeks) with global clients (Seekers) in need of various IT services. Founded in 2021, it offers a wide range of services including IT Tech Support (Installation / Maintenance), cybersecurity, and more.

  • Answer: GeekOnDemand offers a variety of IT services such as Laptops/Desktop support, Servers, Printers, Scanners, Routers, Switches, Firewalls, Software, Email, Anti-virus, Storage, Backup & Restore, Cloud services, Virtualization, Cybersecurity, DLP (Data Loss Prevention), CCTV, Video Collaboration, Professional Display, IT Hardware Engineers, Equipment Maintenance & Repair, and more.

  • Answer: Clients (Seekers) post their IT needs on the platform, and Geek (Geeks) respond with their proposals. Seekers can then review these proposals, check the profiles and ratings of the Geeks, and hire the one that best fits their requirements.

    • Answer: Yes, GeekOnDemand prioritizes data security with robust encryption methods and strict data protection policies to ensure that all user information remains confidential and secure.

    • Answer: GeekOnDemand provides information about supported payment methods such as credit/debit cards, PayPal, and bank transfers, but the actual payment transactions are directly handled between the Geek and Seeker.

    • Answer: You can contact GeekOnDemand support through the ‘Contact Us’ section on the website, where you can submit a query or use the provided email and phone contact details for assistance.

    • Answer: Customer support is available from Monday to Friday, 10 AM to 7 PM IST. However, you can submit queries at any time through the website, and the support team will respond during working hours.

    • Answer: GeekOnDemand ensures quality through a rigorous vetting process for Geeks, user reviews, ratings, and regular performance evaluations to maintain high standards.

    • Answer: GeekOnDemand is dedicated and the only IT tech support platform. It specializes in IT services, offering a targeted platform for highly skilled Geek from India to connect with global clients. This niche focus ensures a high level of expertise and quality in the services provided.

    • Answer: Yes, GeekOnDemand offers a mobile app available on both iOS and Android platforms, allowing users to manage their projects, communicate, and perform other tasks on the go.

Geek (Service Provider) Information

    • Answer: To join GeekOnDemand as a service provider, you need to sign up on the platform, complete your profile with your skills and experience, and pass the vetting process to ensure your qualifications meet the platform’s standards.

    • Answer: Geeks are paid directly by the Seekers upon project completion and approval. GeekOnDemand is not involved in the payment process. It is the responsibility of the Geek and Seeker to handle the payment transaction securely.

    • Answer: Yes, Geeks can offer multiple services based on their expertise. You can list various skills and services in your profile to attract a wider range of clients.

    • Answer: To improve your profile visibility, ensure your profile is complete with detailed information about your skills and experience, maintain high ratings and good reviews, and stay active on the platform by regularly updating your profile and bidding on projects.

    • Answer: If a client cancels a project, the Geek and Seeker must resolve the matter directly, including any discussions about partial payments or compensation for work completed. GeekOnDemand is not involved in resolving payment disputes or any other Disputes.

    • Answer: GeekOnDemand uses advanced security measures including identity verification to protect against fraud and ensure a safe environment for all users. However, payment and contractual issues are to be handled directly between Geeks and Seekers.

    • Answer: You can get help with setting up your profile by accessing the support resources on the GeekOnDemand website, including FAQs, tutorials, and direct support from the customer service team.

    • Answer: Geek benefit from GeekOnDemand by accessing a global market for their services, earning competitive pay, working on diverse projects, and building a professional portfolio with verified reviews and ratings.

    • Answer: Yes, there is an approval process for Geek profiles to ensure that only qualified professionals are listed on the platform. This process includes verification of skills, experience, and possibly background checks.

    • Answer: Yes, GeekOnDemand has a rating system where Seekers can leave reviews and ratings based on their experience with the Geeks. This helps maintain high service standards and allows Geeks to build a positive reputation.

Seeker (Client) Information

    • Answer: To hire a geek, post your project requirements on GeekOnDemand, review the proposals and profiles of interested Geeks, and select the one that best fits your needs based on their expertise, ratings, and reviews.

  • Answer: GeekOnDemand offers a variety of IT services such as Laptops/Desktop support, Servers, Printers, Scanners, Routers, Switches, Firewalls, Software, Email, Anti-virus, Storage, Backup & Restore, Cloud services, Virtualization, Cybersecurity, DLP (Data Loss Prevention), CCTV, Video Collaboration, Professional Display, IT Hardware Engineers, Equipment Maintenance & Repair, and more.

    • Answer: After a project is completed, you can leave a review for the Geek by rating their service and providing feedback on their performance. This helps other Seekers make informed decisions.

    • Answer: Yes, you can negotiate the price for a service directly with the Geek through the platform’s messaging system before finalizing the project agreement.

    • Answer: If a job is not completed successfully, the Geek and Seeker must resolve the matter directly. GeekOnDemand is not involved in resolving payment disputes or project completion issues.

    • Answer: To get started, sign up on the GeekOnDemand platform, create a Seeker profile, and post your project requirements. You can then review and hire qualified Geeks to work on your projects.

    • Answer: Yes, Seeker profiles undergo a basic approval process to verify the authenticity of the client and ensure a safe environment for Geeks.

    • Answer: You can connect with a specific Geek by searching for their profile on the platform and sending them a direct message or invitation to propose on your project.

    • Answer: If you encounter a technical issue, you can contact GeekOnDemand support through the website or app. Provide detailed information about the issue to get prompt assistance.

    • Answer: Communication between Seekers and Geeks on GeekOnDemand is secured with encryption and monitored for safety to ensure privacy and security for all users.

IT Tech Support Anytime, Anywhere
Download the GeekOnDemand App Now!